Question 1

Can I switch plans at any time?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the start of your next billing cycle, and you'll retain access to premium features until then.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards. More payment options will be added as we grow.

Question 3

Is there a free trial available?

Accepted Answer

Yes. Every new account gets a 14-day free trial with full access. No credit card is required to start.

Question 4

What happens if I exceed my monthly post limit?

Accepted Answer

We’ll let you know before you reach your limit. You can buy extra credits or upgrade your plan; your scheduled posts are never deleted.

Question 5

Do you offer refunds?

Accepted Answer

If something isn’t right, contact our team within 14 days of a charge and we’ll work it out with you.

Question 6

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel from your account settings at any time, and you keep access until the end of your billing period.

Question 7

Is my data secure and private?

Accepted Answer

Yes. Your data is encrypted in transit, we never sell your information, and platform connections use secure OAuth, so we never store your social media passwords.

Question 8

What kind of support do you offer?

Accepted Answer

Our team is available by email, and our AI assistant is available 24/7 inside the app to help you with anything.

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